Privacy Policy

Last updated: 16-07-2025

At The Fashion Dept, accessible from www.thefashiondept.com, we are committed to protecting your personal data and privacy in accordance with the European General Data Protection Regulation (GDPR).

1. Who we Are

The Fashion Dept
📧 info@thefashiondept.com
🌐 www.thefashiondept.com
📞 +31 6 13521897

We are the data controller for your personal data.

2. What Personal Data We Collect

We collect the following information when you use our website or place an order:

• Identity details – name, email address, phone number, shipping/billing address

• Payment info – card details, PayPal or crypto info (securely handled by third parties)

• Account details – login credentials, order history

• Technical data – IP address, browser type, cookies

• Marketing preferences – newsletter sign-ups, campaign engagement

3. How We Use Your Data

We only use your personal data when legally allowed to do so. This includes:

• Processing and delivering your order

• Communicating about your purchase or support queries

• Improving our website, customer experience, and services

• Complying with tax or fraud laws

• Sending promotional emails (with your consent)

4. Legal Grounds for Processing

We rely on the following lawful bases:

• Performance of contract – to process and deliver your purchase

• Consent – for marketing communication

• Legal obligations – such as accounting or fraud prevention

• Legitimate interest – for website analytics and business insights

5. Data Retention

We keep your personal data:

• For as long as necessary to fulfill your order and related services

• Up to 7 years for accounting or legal reasons

• Until you unsubscribe or request removal from our marketing list

You may request deletion at any time unless required to retain data by law.

6. Sharing Your Data

We do not sell your data. We only share it with trusted partners who help us operate our business, including:

• Payment providers (e.g., Stripe, PayPal)

• Shipping companies (e.g., PostNL, DHL)

• IT and web service providers (e.g., hosting, analytics)

• Government authorities when legally required

All partners are GDPR-compliant and only process data on our behalf.

7. Your Rights (GDPR)

You have the right to:

• Access your personal data

• Correct inaccurate or incomplete data

• Request deletion of your data

• Withdraw consent at any time

• Restrict or object to processing

• Request a copy of your data (data portability)

• File a complaint with a data protection authority

To make a request, contact us at: info@thefashiondept.com

8. Cookies

We use cookies and similar technologies to:

• Operate essential website functions

• Improve performance through analytics

• Customize content and offers

• Support marketing campaigns

You can manage or disable cookies in your browser settings or via our cookie banner.

For more details, please refer to our [Cookie Policy].

9. Data Security

We take appropriate steps to protect your data, including:

• SSL encryption for secure connections

• Encrypted payments via trusted third-party providers

• Limited access to your data by authorized staff only

• Regular monitoring of website security

10. Changes to This Policy

We may occasionally update this Privacy Policy. Changes will be posted on this page, and significant updates will be clearly communicated.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

📧 info@thefashiondept.com
Subject: “Privacy Request – [Your Name]”